Norfolk Education Online (NEO)

Resource Portal for Early Years Providers and Families

Need help?

Contact us by email or telephone

For non-urgent queries, please email or for funding

For more urgent queries, please call 01603 222300

Need an user id to sign in?

New to Early years - email Family Information

Additional or amendments to an existing id - complete a request form via the forms module

Subscribe to our Early Years Newsletter, it is emailed to all providers to help keep you up to date with national and local announcements

Provider Portal

Sign in to -

  • Book Courses & Events
  • Claim Early Education
  • Record Staff Details
  • Update your information
Image to highlight the link to sign in to the provider portal


Please submit your details via the Forms Module (CHILDCARE MONDAY UPDATE)

30 June 2021

Renew Funding Agreement for 2021-22

19 August 2021

Last day to amend Actuals for SUMMER 2021 Early Education claims

Provider quicklinks

Early learning and childcare webpage

Training and professional development
Current programme of courses and training

Online communication champion training

Early education funding
Documentation, recommended hours, deadline and payment dates

Inclusion funding
Additional support and funding information

Early years calendar

Early years garden blog

Early childhood and family service
Useful resources for professionals, community fund grant information and information for families

Transitions in the early years – good practice guides for practitioners

Family Resources

Supporting families to support their child's learning both at home and in your setting.

Signpost your families to -

  • Home learning - talk and play every day
  • Funded early education and childcare - 2, 3 and 4 year olds
  • Transitions in early years
  • Free school meals and admissions
  • SEND Early Years
  • Family support services
  • Wellbeing resources for families
  • Nature and outdoors
  • COVID-19: Information and updates

NEO for families

Support your families to create a NEO account to complete eligibility checks

NEO for families

17 May- 17 June

National Smile Month - Oral Health Foundation

National Smile Month is a charity campaign all about championing the benefits of having good oral health and promoting the value of a healthy smile.

7-13 June

Child Safety Week - Child Accident Prevention Trust (CAPT)

7-13 June

Carers Week

This year’s theme is ‘Making caring visible and valued’


School term dates and holidays