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Norfolk Education Online (NEO)

Resource Portal for Early Years Providers and Families

Need help?

Contact us by email or telephone

For non-urgent queries, please email - for training for funding

or the advice line at

For more urgent queries, please call 01603 222300

Need an user id to sign in?

New to Early years - email Family Information

Additional or amendments to an existing id - complete a request form via the forms module

Subscribe to our Early Years Newsletter, it is emailed to all providers to help keep you up to date with national and local announcements.

Provider Portal

Sign in to -
• Book Courses & Events
• Claim Early Education
• Record Staff Details
• Update your information

Important Dates

As soon as possible

  • Validate HMRC codes using the Eligibility Checker for all Working Parent Entitlements 

No later than 17 May 2024 (Summer claim period)

  • Amend Early Education ESTIMATES
  • Submit Early Education ACTUALS
  • Submit Sufficiency Data
  • Submit SENIF applications

From 3 June 2024 (Autumn claim period)

  • Submit Early Education ACTUALS for new children starting from September

From 1 July 2024 (Autumn claim period)

  • Submit Early Education ESTIMATES

No later than 31 August 2024 (Autumn claim period)

Remind families to re-confirm or obtain a valid working parent entitlement HMRC code by 31 August 2024 if they plan to claim the funding from 1 September 2024

Provider quicklinks

Early learning and childcare webpage

Training and professional development

Current programme of courses and training

Early education funding

Documentation, recommended hours, deadline and payment dates

Inclusion funding

Additional support and funding information

Early childhood and family service

Useful resources for professionals, community fund grant information and information for families

Transitions in the early years – good practice guides for practitioners

Family Resources

Supporting families to support their child's learning both at home and in your setting.

Signpost your families to -
  • Family Information e-Newsletter
  • Home learning - talk and play every day
  • Funded early education and childcare - 2, 3 and 4 year olds
  • Transitions in early years
  • Free school meals and admissions
  • SEND Early Years
  • Family support services
  • Wellbeing resources for families
  • Nature and outdoors
  • COVID-19: Information and updates

NEO for families

Support your families to create a NEO account to complete eligibility checks

NEO for families