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Family support services

Do you need some extra help or someone to talk to?

The Early Childhood and Family Service is here for all families with 0-5s in Norfolk to help with things like:
✅ becoming a first time parent
✅ bonding with your child
✅ parenting challenges
✅ learning through play
✅ communication and language development
✅ mental wellbeing
✅ healthy relationships

To get in touch . . .
🌐 Fill in the online form and tick yes for support
📧 Email
💬 Message
📞 Call 0344 800 8020 and ask for the Early Childhood and Family Service

Just One Norfolk

If you need help or advice keeping your family healthy and safe, you can reach out to Just One Norfolk.

0300 300 0123

Healthy Start

If you’re pregnant or have a child under 4, you could get Healthy Start vouchers to help buy some basic foods. For more information, and to find out if you are eligible visit the visit the Healthy Start website.

Need help and advice with early education and childcare?


Telephone 0344 800 8020


Other services and useful sources of information

Children’s health and wellbeing

Early help and family support services for families who are experiencing difficulties

Keeping children safe and what to do if you have concerns 

Leeway is an independent charity providing support to adults, young people and children who are experiencing domestic abuse in Norfolk and Suffolk.

Domestic Abuse Helpline - 0300 561 0077

For advice and support, email -

MAP provides a free phone advice line and email advice service for young people in Norfolk aged 11-25, open10.30 am – 5.30 pm Monday to Friday (except bank holidays).

0800 0744 454

Nelson’s Journey supports children and young people in Norfolk who’ve experienced the death of a significant person.

SEND Local Offer services for children and families with special educational needs and disabilities (SEND)

Norfolk SEND Partnership is a free, confidential and impartial service offering families advice on the law regarding SEND

Healthwatch Norfolk

Visit Healthwatch Norfolk’s Community Conversation Hub to interact with others and share experiences about health and social care in Norfolk.

NEO for families

Support your families to create a NEO account to complete eligibility checks

NEO for families