Parents and Carers Zone

Family Information and Home Learning

Norfolk Education Online

Sign in or register for your Norfolk Education Online account (NEO)

  • Create an account
  • Check eligibility for early education
  • Apply for free school meals
  • Submit your school admissions application

Check or update your account details HERE

Need help?
Contact us on 0344 800 8020 or email

Funded childcare and learning

Early education and childcare will offer your child an opportunity to learn through play and new experiences, alongside other children.

These learning experiences will enable your child to build on what they already know and do with you at home.

Two-year olds

Three and four-year olds

Department for Education coronavirus (COVID-19) helpline
The Department for Education coronavirus (COVID-19) helpline remains available to answer questions about coronavirus (COVID-19) relating to education and children’s social care.

Staff, parents and young people can contact this helpline by calling 0800 046 8687

Opening hours
Monday to Friday 8am to 6pm
Saturday and Sunday 10am to 4pm